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BOOKING FAQS

How does your company work? 

Booking with Tolman Media is a little different from booking other photographers and videographers because we have a small team of local photographers and videographers. We often get asked who will be my photographer / videographer? Do I get to pick? Once you book your package, we will email you our comprehensive wedding questionnaire. We will use your responses to this questionnaire to pair you with who we feel will be the very best fit specifically for you. There are companies out there who book weddings and outsource to random photographers/videographers. THIS IS NOT US! All our team members go through our onboarding program/trainings and often start as second shooters for us. We will not send a photographer or videographer to your wedding who we do not have 100% confidence in.

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Why are your prices so cheap?

This is a question we get asked A LOT! Our goal is to offer high quality media at an affordable rate because we believe everyone deserves to have beautiful wedding media. In this industry, there is quite a large markup on photography and videography services - I’m sure we don’t need to tell you this because you have seen it! Unlike individual photographers and videographers, our overhead expenses are split between hundreds of weddings so we do not need as large of a markup on our services. Don’t worry, just because our prices are more affordable that does not mean you will sacrifice quality. In fact, if you were to book with our team members independent from us, you would pay significantly more. So why do our team members shoot weddings with us for so much cheaper than they charge on their own? Because we handle all the marketing, booking and editing, all the really time consuming aspects that photographers and videographers don’t always like to do.  Our team members love filling up their calendars, we love being able to offer the best prices around, and you will not have to break the bank to get the wedding media you want and deserve. Everyone wins!

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Can I see examples of your work? 

We love to show off the amazing moments we've captured for our clients! Click on the links below to see work for our talented team. 

          - Engagement photos

          - Bridal photos

          - First look videos

          - Wedding photos 

          - Wedding videos 

You can also view our work on our social media accounts - Instagram and Facebook

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Where can I find reviews for your company? 

You can view our company wide reviews here. You can also view more reviews on our social media accounts. 

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Do you do events besides weddings, such as birthdays, anniversaries, corporate events, etc.?

Yes, we do all types of events! You can view more information regarding our non-wedding events here. You can view our non-wedding portfolio here

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How do I book and what forms of payment do you accept?

When you are ready to book, we will email you a customized proposal. When you open the proposal, you can review and electronically sign your contract and pay your deposit via debit or credit card. We also offer payment options via Venmo. 

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Do you offer DJ services? 

Yes! You can book a DJ/MC with us! We have four packages to choose from or we can customize a package to fit your needs. Click here to view more information on our DJ services. 

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Do you require a deposit to book? If so, how much is it? 

We ask for a 50% retainer to secure your date on our calendar. The remaining 50% is due a week prior to your wedding date. We are happy to set up a payment plan that fits your budget if needed. 

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Do you charge travel fees? 

It depends on your location. We do have travel free zones. If your wedding location is within one of our travel free zones, no travel will be added to your package.  If your location does require an added travel expense, it will be clearly listed on your customized proposal.  We do not believe in hidden travel fees!

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